Shipping policy
PROCESSING TIME
Orders are normally processed within 1–3 business days.
Business days exclude weekends and public holidays.
Processing times may be extended during product launches, promotions, holidays, or periods of unusually high demand.
DELIVERY TIME
Standard delivery generally takes approximately:
5–15 business days after processing
Delivery times depend on the destination, shipping carrier, customs processing, and local delivery conditions.
Delivery dates are estimates and cannot be guaranteed.
SHIPPING COSTS
Available shipping options and applicable charges are shown during checkout.
SIDEKIKS may provide free standard shipping on eligible orders or destinations.
Additional shipping fees may apply to certain remote or international destinations.
TRACKING
Once your order has shipped, tracking information will normally be sent to the email address or telephone number provided during checkout.
Tracking information may require some time to update after shipment.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate delivery address.
Please contact contact@sidekiks.co immediately if you notice an error.
Once an order has been processed or shipped, we cannot guarantee that the shipping address can be changed.
If a package is returned because the address provided by the customer was incorrect, incomplete, or undeliverable, additional shipping charges may apply.
DELIVERY DELAYS
Shipping estimates may be affected by circumstances outside our control, including:
- Customs inspections.
- Carrier delays.
- Weather conditions.
- Local postal delays.
- Peak shopping seasons.
- Public holidays.
- International transportation disruptions.
SIDEKIKS will assist customers with tracking and delivery issues whenever possible.
CUSTOMS, DUTIES AND TAXES
International shipments may be subject to customs duties, import taxes, or other charges imposed by the destination country.
Where applicable, these charges are determined by local authorities and may be the responsibility of the customer.
For shipping assistance: